Visitor Guidelines




Hospital family and visitor guidelines

Are you planning to visit or accompany a Spectrum Health Lakeland patient in the hospital? Please review the information listed below.
 

Effective 6:00 a.m., Friday, April 14 masks are optional for patients and visitors at all Corewell Health sites, except at long-term care and skilled nursing facilities and transplant clinics. Stations with free masks are available at entrances for all who choose to use them.

Visitor names must be listed on file and be the same throughout the patient's stay in many circumstances. Visitor guidelines include:

  • Adult hospital inpatient; labor and delivery; OB triage; and cath lab: 4 visitors. Only 2 visitors are allowed in a room at one time. Visitors can be different individuals each day.
  • Adult emergency department, urgent care, surgery, and endoscopy: 2 visitors.
  • Adult lab and radiology: 1 visitor.
  • Pediatric emergency department, surgery, lab and radiology: 2 visitors.
  • Physician and medical offices: 2 visitors (some locations may have tighter access because of space limitations).
  • Individuals ages 15 and younger (minors) may visit adult and pediatric patients. Visiting minors must be with a supervising adult during regular visiting hours. Overnight visits are not permitted for minors at this time.
  • Non-COVID-19 patients, who are in private room will be allowed one adult overnight visitor.
  • Inpatient COVID-19-positive patients can have 2 adult visitors. The visitors must be the same people throughout patient’s stay at the hospital.


Visitors


Make sure the patient has identified you to their care team and visitors' names is listed on file.

Health Screening



Complete health screen upon arrival.

Mask



Follow personal protective equipment guidelines at all times.

Number of Patients


Ensure max of two visitors are in a patients' room at a time, as space allows.

Clock


Visiting hours are 9 a.m. to 7 p.m. End-of-life care and special needs situations will be determined on a case-by-case basis.



Ambulatory and outpatient visitor guidelines

Outpatient facility visitor guidelines are dependent on patient needs, location, and available space for social distancing. A patient can bring up to two (2) adult visitors with them if:

  • The patient is a minor or under 21 years old (two family members may accompany minors)
  • The patient needs physical assistance to get to and from the visit and/or assist with activities of daily living
  • The patient has a guardian and medical decision maker (Power of Attorney) that must be involved in the consent and care
  • The patient has cognitive deficits and requires support
  • The visit involves reviewing studies and developing a plan of care (includes all OB patients)
  • The patient is going to have a procedure that involves sedation
  • The patient is being transported by any transportation services (i.e., Pine Ridge, PACE, Medic-1, SMCAS, Pride)

Staying in touch with loved ones

Spectrum Health Lakeland understands how important it is to stay in touch with loved ones during this time. To stay in contact and up to date on a patient’s medical situation we are recommending social apps like FaceTime, Facebook messenger, Skype, or other virtual calls. Guest Wi-Fi network is available for patients to alleviate the use of personal data plans. Visitors can also call 269.983.8300 and ask for a patient by name and be connected directly to their room phone number.



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